Return & Refund Policy

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.

Return Eligibility

To be eligible for a return, your item must be in the same condition that you received it: unworn, unused, with all original tags attached, and in its original packaging. You’ll also need the receipt or proof of purchase.

How to Request a Return

To start a return, please contact us at maldivstore8@gmail.com.

Please do not send any items back without contacting us first. If your return is approved, we will provide you with instructions on how and where to send your package.

Damages and Issues

Please inspect your order upon delivery and contact us immediately if your item is defective, damaged, or incorrect, so we can review the issue and make it right.

Exceptions / Non-Returnable Items

For hygiene and product-condition reasons, footwear that has been worn outdoors, damaged after delivery, or shows signs of use may not be eligible for return.

Items purchased on sale and gift cards are non-returnable, except where applicable law requires otherwise.

If you have any questions about whether your item qualifies for a return, please contact us at maldivstore8@gmail.com.

Exchanges

If you wish to exchange an item for a different size, colour, or design, please contact us within 7 days of receiving your order. Exchanges are subject to product availability and approval.

Refunds

Once we receive and inspect your returned item, we will notify you whether your refund has been approved or rejected.

If approved, your refund will be processed to your original payment method. Please allow time for your bank or payment provider to complete the transaction.

For refund-related questions, contact us at maldivstore8@gmail.com.

Contact Information

Trade Name: MALDIV

Email: maldivstore8@gmail.com

Phone: 03171257407

Address: Shop No. S-1, Plot No. 7C, Bukhari Commercial, Lane 2, Phase 6, DHA, Karachi, Pakistan.